Privacy Policy

Personal Information

We collect information you provide directly to us, such as when you create an account, make a reservation, or contact us for support. This may include your name, email address, phone number, payment information, and travel preferences.

Information We Collect Automatically

When you access or use our services, we may automatically collect information about you, including:

• Log information (IP address, browser type, pages visited, time spent)
• Device information (hardware model, operating system, unique device identifiers)
• Location information (with your consent)
• Usage data (features used, booking patterns, preferences)
• Cookies and similar tracking technologies

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Account Information

You may update, correct, or delete information about you at any time by logging into your online account or emailing us at privacy@bwlimos.com. If you wish to delete or deactivate your account, please email us, but note that we may retain certain information as required by law or for legitimate business purposes.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

Promotional Communications

You may opt out of receiving promotional communications from us by following the instructions in those communications or by emailing us at privacy@bwlimos.com. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Your California Privacy Rights

California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at privacy@bwlimos.com.

Your European Privacy Rights

If you are located in the European Economic Area (EEA), you have certain rights under European law with respect to your personal data, including the right to request access to, correct, amend, delete, or limit the use of your personal data. If you wish to exercise these rights, please contact us at privacy@bwlimos.com.

We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on our website. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our website and this Privacy Policy to check for any changes.